The Data Protection Policy employed by T.I.D International Ltd has been developed to be compliant with the updated rules contained in GDPR and as an extension of our commitment to combine the finest quality services in dealing with our clients, candidates, and suppliers. The Policy guides how we collect, store and use information about individuals and organisations. 

Our Data Protection Policy recognises two kinds of personal data that deserve different levels of protection:

T.I.D International Ltd collects Personally-Identifiable Information and Sensitive Data only when there is a legitimate business need to do so.

Our Policy provides the following:

T.I.D International Ltd  will not sell personal data in any form, including mailing lists. All its data are for internal use only: clients only discover candidates’ identity when they give permission. From time to time T.I.D International Ltd conducts surveys on market trends, pay levels etc. Individual responses are never published or revealed – only summarised data are released.

The T.I.D International Ltd Data Protection Policy has been developed out of respect for the privacy preferences and choices of our candidates, suppliers and customers, We have established procedures to ensure that every reasonable effort is made to address your concerns. If you have any questions or comments on T.I.D International Ltd and its data protection policy please contact us. If you have a complaint about our handling of data, you have the right to involve the Information Commissioner – but please inform us first, preferably by e-mail, so that we may have the opportunity to address any issues directly with you.

1.1       We are committed to safeguarding the privacy of our website visitors and service users; in this policy we explain how we will handle your personal data.

1.2       By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

2.1       In this Section we have set out:

(a)        the general categories of personal data that we may process;

(b)        in the case of personal data that we did not obtain directly from you, the source and specific categories of that data;

(c)         the purposes for which we may process personal data; and

(d)        the legal bases of the processing.

2.2       We may process data about your use of our website and services (“usage data“). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.

2.3       We may process your account data (“account data“). The account data may include your name and email address. The source of the account data is you. The account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business or the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

2.4       We may process your personal data that are provided by you in the course of the use of our services (“service data“). The service data may include name, address, CV information and remuneration details. The source of the service data is you. The service data may be processed for the purposes of providing our services and communicating with you. The legal basis for this processing is our legitimate interests, namely carrying out Recruiting services on behalf of our clients.

2.7       We may process information contained in or relating to any communication that you send to us (“correspondence data“). The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, as an Recruiting Services company.

2.8       We may process any of your personal data identified in the other provisions of this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.

2.9       In addition to the specific purposes for which we may process your personal data set out in this Section 3, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

2.10    Please do not supply any other person’s personal data to us, unless we prompt you to do so.

3.1     In addition to the specific disclosures of personal data set out in Section 4, we may also disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

4.1       In this Section, we provide information about the circumstances in which your personal data may be transferred to countries outside the European Economic Area (EEA)].

4.2     The European Commission has made an “adequacy decision” with respect to the data protection lawsof countries outside of the EEA. Transfers to any of these countries will be protected by appropriate safeguards, namely [the use of standard data protection clauses adopted or approved by the European Commission].

5.1       This Section sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.

5.2       Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

5.3       We will retain and delete your personal data as follows:

(a)        Personal data will be retained for as long as we consider it to be commercially relevant and potentially beneficial to both you and us.  In our opinion when and if the data becomes non-relevant and therefore has no potential to be beneficial it will be deleted from our systems.

5.4       Notwithstanding the other provisions of Section 6 below, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

6.1       We may update this policy from time to time by publishing a new version on our website.

6.2       You should check this page occasionally to ensure you are happy with any changes to this policy.

6.3       From time to time we may notify you of changes to this policy.

7.1       You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:

(a)       the supply of appropriate evidence of your identity [(for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address)].

7.2       We may withhold personal information that you request to the extent permitted by law.

7.3       You may instruct us at any time not to process your personal information for marketing purposes.

7.4       In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

8.1       In this section we have summarised the rights that you have under the new General Data Protection Regulations that come into effect on May 25th 2018. Some of the rights are quite complex and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.

8.2       Your principal rights under data protection law are:

(a)        the right to access any of your personal data we hold;

(b)        the right to rectification of any inaccurate data we hold.

(c)         the right to have the data deleted.

(d)        the right to restrict processing;

(e)        the right to object to processing;

(f)         the right to data portability;

(g)         the right to complain to a supervisory authority; and

(h)        the right to withdraw consent to your personal data being held on our systems.

8.3       You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee

8.4       You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.

8.5       In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: [the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; the processing is for direct marketing purposes; and the personal data have been unlawfully processed]. However, there are certain general exclusions of the right to erasure. Those general exclusions include where processing is necessary: [for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims].

8.6       In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.

8.7       You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.

8.8       You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.

8.9       You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

8.10    To the extent that the legal basis for our processing of your personal data is consent, and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.

8.11    If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.

8.12    To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

8.13    You may exercise any of your rights in relation to your personal data by written notice to us

9.1       A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

9.2       Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

9.3       Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

10.1    We use cookies for the following purposes:

(a)        Authentication – we use cookies to identify you when you visit our website and as you navigate our website.

(b)        Status – we use cookies to help us determine if you are logged into our website

(c)        Personalisation – we do not use cookies to personalise the website for you

(d)       Security – we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials and to protect our website and services generally.

(e)       Advertising – we do not use cookies for advertising purposes.

(f)         Analysis – we use cookies to help us to analyse the use and performance of our website and services.

(g)         Cookie consent – we use cookies to store your preferences in relation to the use of cookies more generally

11.1    Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

11.2    We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at: https://www.google.com/policies/privacy/.[ The relevant cookies are: [identify cookies].]

12.1    Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

(a)        https://support.google.com/chrome/answer/95647?hl=en (Chrome);

(b)        https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);

(c)         http://www.opera.com/help/tutorials/security/cookies/ (Opera);

(d)        https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);

(e)        https://support.apple.com/kb/PH21411 (Safari); and

(f)         https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).

12.2    Blocking all cookies will have a negative impact upon the usability of many websites.

12.3    If you block cookies, you will not be able to use all the features on our website.

13.1    This website is owned and operated by Godaddy.com for and on behalf of T.I.D International Ltd.

13.2    We are registered in England and Wales under registration number 11385939 - Incorporated on 29 May 2018 

13.3    Our principal place of business is at 14 Riverdale Road, Twickenham, United Kingdom, TW1 2BS

13.4    You can contact us:

(a)        by post, using the postal address given above

(b)        Using our website contact facility 

(c)         by telephone, on +44 (0)20 81442270

(d)        by email, using the email address published on our website from time to time

14.1    Our data protection officer’s contact details are: Paul.bulteel@tid-international.co.uk

This policy applies to your use of the T.I.D International Ltd website which appears at the url http://www.tid-international.co.uk

A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer’s hard disk so that the website can remember who you are. A cookie will typically contain the name of the domain from which the cookie has come, the ‘lifetime’ of the cookie, and a value, usually a randomly generated unique number. Cookies can help a website to arrange content to match your preferred interests more quickly and are used by most major websites. Cookies cannot be used by themselves to identify you.

How we use cookies on our website and what information we collect

Session cookies are used on this Website. Session cookies are temporary cookies that remain in the cookie file of your browser until you leave the Websites. We use session cookies to compile anonymous statistics that allow us to understand how users use our Websites such as details of the pages visited per session on the Websites and to enable basic personalisation of the Websites (we cannot identify you personally in this way).

Disabling/enabling cookies

You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our site if cookies are disabled.

Google Analytics

Our website also uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help our Websites analyse how users use the sites. The information generated by the cookie about your use of our Websites (including your IP address) will be transmitted to and stored by Google on servers in the United States.

Google will use this information for the purpose of evaluating your use of our Websites, compiling reports on Website activity for Website operators and providing other services relating to Website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

Consent

By using our Websites, you consent to the processing of data about you by T.I.D International Ltd, its subsidiaries and Google in the manner and for the purposes set out above.